Australia-wide orders to our online store will be despatched via Australia Post within 2 working days of the order being placed. All orders below $200 are charged at the flat shipping rate $5. Orders over $200 are charged at the flat shipping rate of $5 per $200 or part thereof
Autralia Post tracking numbers are notified as part of online procedures. Please allow 3-4 business days for Victorian deliveries, and up to 7 business days for all other states depending on location
Please you provide your phone number with all orders to ensure we can contact you about your order if necessary.
Freighting for International orders will need to be expedited by the buyer with pick up from our factory. Alternatively the buyer can make other arrangements by contacting firstname.lastname@example.org
Should you wish to return an item purchased please contact The Wild by via email at email@example.com within 7 days of purchase. We cannot offer an exchange or refund if outside of 7 days of purchase. Please ensure the product you wish to return is in its original wrapping. You are responsible for shipping charges associated with the return of your product.
PLEASE NOTE: that all refunds are at the discretion of The Wild.
Please pay attention to expiry dates. See 'Storage' for more details.
If you have been sent an incorrect product please contact The Wild by via email at firstname.lastname@example.org within 48 hours of receipt. As long as the packaging is unopened we will arrange for the correct product to be sent to you at no additional cost